Please note that in order for a return to be eligible, it must be in pristine condition and raised within 28 days of receipt. If you are returning faulty goods, please contact our customer service team who you can reach by clicking HERE.

1. Register Your Return

Click HERE to start your return with our return partner, ZigZag.

You will be subjected to ZigZag’s T&C’s and Privacy Policy.

2. Post Your Return

Proceed through to the portal and you’ll be given the option to choose a carrier to fulfil your return.

If posting, remember to ask for a receipt for proof of postage.

3. We'll Do The Rest

Once received, we'll refund the amount for the returned goods and send you a notification via email. This can take 3-5 working days from the date we receive the return.