Privacy Policy

This site uses a VeriSign SSL123 Certificate to offer secure communicationsby encrypting all data to and from the site. VeriSign has checked and verifiedthe site's registered domain name.

We are committed to protecting our customer’s privacy. We are entirely openabout our information gathering practices. Please take the time to review thisnotice which states our privacy policy.

For us to process your order, we need to know your name, email address,delivery address, credit/debit card number, security code and expiry date. Wewill not collect any information about you unless it is specifically andknowingly provided by you. The information we collect will be accurate and upto date. You can check this at any time by contacting our customer care department.We will immediately correct any inaccuracies you report.

Additionally, we will look at the products you buy, together with the wayyou view our site to enable us to send you information about products andservices that you may be interested in. We will use this information to tailoryour view of the site to make it more interesting and relevant in respect ofthe products and offers on view.

We collect information about our customers via server logs, cookies, orderforms and competitions. A cookie is a file that your web browser places on yourcomputer’s hard disk for record keeping purposes. The information collected inthis way can be used to identify you unless you modify your browser settings.The cookie does not store any credit/debit card information nor passworddetails.  Please see our Cookie Policy for further information.

We have business and technical partners whom we share data with to handleorders, process credit and debit card payments and provide a range of services,including for fraud protection purposes. They are bound by Data Protectioncovenants and must process the personal information in accordance with thisprivacy policy. You should be aware that if we are requested by the police orany other regulatory authority investigating suspected illegal activities toprovide your personal information, we are entitled to do so.

In the event that we sell or buy any business or assets, we may discloseyour personal data to the prospective seller or buyer of such business orassets.

We may also use your data, or permit our group companies to use your data,to provide you with information about goods and services which may be ofinterest to you and we or they may contact you about these by email. If you donot want us to use your data in this way, please change the settings in youraccount.  Replying to the 'unsubscribe'link in promotional mail will also ensure that your name is removed from ourmailing list.

This website employs industry-standard SSL to provide secure communication(including for credit card transactions). SSL is a communications protocol fortransmitting private information over the internet. It works by encrypting datathat is transmitted over the SSL connection. When you place an order, your personaldetails (including credit/debit card information) is encrypted and then sentover the internet using an SSL connection. No one can read or access the datathat is being transmitted.

It is important for you to protect against unauthorised access to yourpassword and to your computer. Ensure that you log out when you finish using ashared computer.

In addition to the company's safeguards, your personal data is protected inthe UK by the Data Protection Act (the 'Act'). The Act requires us,as registered Data Controllers, amongst other things to ensure that the data wehold about you should be processed lawfully and fairly. It should be accurate,relevant and not excessive. The information should, where necessary, be kept upto date and not retained for longer than is necessary. It should be keptsecurely to prevent unauthorised access by other people.

We take the risk of internet fraud very seriously. With the volume offraudulent credit card transactions increasing, we make every effort to ensureall orders are thoroughly checked using the information already supplied. Thereis a possibility we may contact you to make additional security checks and weask for your co-operation to enable us to complete them. Fraudulenttransactions will not be tolerated by us and such transactions will be reportedto the relevant authorities.

CONTACT US

If you have any queries on any aspect of the above policy, please contact us.

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