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Delivery options for:
United Kingdom

UK DELIVERY INFORMATION

Collect from over 1000 lockers nationwide.

Contact free delivery available 24/7.

Save your favourite lockers for future orders.

Delivered within 2-3 working days and available for collection for a further 72 hours.

Select 'Click & Collect at checkout

Please allow 2-3 days from dispatch for delivery.


Choose from over 5000 collection points.

Save your favourite collection points for future orders.

Receive a notification when your order is available for collection.


Order before 11pm, 7 days a week.

Restrictions apply, no deliveries will take place on Bank Holidays.




Order before 9pm Mon-Fri and 8:30pm Sat-Sun, for next day delivery.


Restrictions apply, no deliveries will take place on Bank Holidays.


- 1 hour delivery window and SMS alerts


- Option to re-route delivery in flight: Change delivery date, Collect from pick up store, Deliver to safe place, Deliver to neighbour, Deliver to an alternative address.



1. CONTACT US

Returns should be made within 28 days. Please be aware that you must raise your return within 14 days of receiving your order.

To arrange your return please log into your account, select your order and click the return button where you will be guided through the returns process.

Please note that UK returns are now free however international returns costs will need to be covered by yourself*


2. POST YOUR RETURN

Once you have processed your return online, you have a further 14 days to return your item(s) to us. 

Please ensure your items are securely wrapped and your parcel contains all the information requested. 

Remember to ask for a receipt as proof of sending. 

3. WE'LL TAKE CARE OF THE REST

We will notify you via email when we have processed your return. 

All successful returns will be credited to the original payment method. 

Please note refunds may take 3 to 5 working days (Monday to Friday, excluding bank holidays) to show in your account.