COGGLES SPRING / SUMMER 13
We select the most approachable members of Coggles to work in our customer service team, who are friendly and knowledgeable and will do their best to help with any questions, queries or problems that you might have. They are available 7 days a week Monday to Saturday 9:30am to 5:30pm GMT and 10:30am to 5pm on Sundays.
You can talk to one of our customer service team who will be happy to help by dialing +44 (0) 1904 611001 and selecting option 1. During busy periods you can email a callback request or leave a message.
You can email them here at contact@coggles.com and they will respond to you as quickly as possible during their office hours.
Visit our Facebook page to see what we are doing at Coggles and for updates on the
latest new arrivals, competitions, films, photos and brand news.
http://www.facebook.com/coggles.com
Follow us on Twitter for updates on the new arrivals, competitions, films, photos and
brand news.
http://en.twitter.com/Coggles
Coggles Limited
91-93 Low Petergate
York, UK
YO1 7HY
Andrew Timothy Clay and David R Acland were appointed Joint Administrators of Coggles Limited (“the Company”) on 7 May 2013. The affairs, business and property of the Company are managed by the Joint Administrators who act as the Company’s agents and without personal liability.
What should I do if I have forgotten my password?
If you have forgotten your password you can click the FORGOTTEN PASSWORD link and we will reset and email you your new password.
How do I remove something from my bag?
Click the REMOVE link under the item description.
Can I keep items in my BAG for me to buy later?
Adding an item to your bag does not make it unavailable to other customers. To ensure you receive the item you will need to complete the checkout process.
How do I use a promotion code?
If you have a promotion code you can enter it in the PROMOTION CODE box on the BAG page. Your order total will reflect the active code. Restrictions will apply to some codes.
Can you deliver to a different address than my billing address?
We can deliver to alternate addresses other than your billing address. This could be your work address or the address of your family or friends. You can edit this address later or add additional delivery addresses for example, work, family, friends etc. Just select the EDIT link in the order summary on this page.
How long will my order take to arrive?
Free delivery takes 3-5 days, Tracked Priority takes 1-3 days or you can use our Next Day services.
If you use International Signed For the Royal Mail’s target time is three working days to Western Europe, five working days to Eastern Europe and seven working days for the rest of the world. For further details see our INFO page.
What is your returns policy?
If you are not completely satisfied with your purchase, please return the item or items to us in their original condition complete with labels within 14 days of receipt. For further details see our INFO page.
What do I do if I want to cancel my order?
If you decide that you need to cancel your order, please call our customer service team on +44(0) 1904 611001 or contact@coggles.com. For further details see our INFO page.
Email: contact@coggles.com
Tel: +44(0) 1904 611001
